General Info
Our support and professional services teams are your key to a unique approach to unrivaled service and support. The Origo culture follows a simple set of tenets that govern our direction in all matters that affect your experience with us.
1. Resolution is always our goal
2. The customer always comes first
3. The customer’s satisfaction is our highest priority
Our service guarantees for all products and services can be realized through a graduated level approach from which you can choose depending on your support needs and requirements.
1. Standard support
2. Silver support
3. Gold support
4. Platinum support
Each support level entitles the customer to a dedicated professional services team that will cater to all your support needs throughout the lifetime of your contract. Team members are available in varying capacities 24/7/365. You can reach your Origo support team via email, SMS, fax and by phone.
